Front Office Friday: Jessica Kaszeta – The Ticket Master

Today is one of the most exciting days during our offseason! As most of you know, we have partnered with BlueShield of Northeastern New York for our “4 in 24” field renovation project. We, the ‘Cats front office, along with plenty of helpers, will renovate four youth baseball fields in the Capital District in a 24-hour time span. It’s a great way for us to continue supporting youth baseball leagues and interact with our fans who support us on a yearly basis. If you happen to be in Troy (Spring and Twin Town), Schenectady or Berne-Knox-Westerlo, you might see us out and about today getting our hands – and clothes – dirty.

One of the members of our front office you might run into is Jessica Kaszeta. Jess is our Box Office/Ticket Manager and any and all ticket orders go through her. But she does much more than that! This will be her fourth season with the ‘Cats and she’s helped overhaul our ticketing process, all while working diligently on other tasks within human resources and marketing strategies.

Jess has the tickets printed and is ready for the season to begin!

Jess, a native of Wilmington, Del., graduated with her bachelor’s degree in Business Management from Goldey-Beacom College in Wilmington, where she was cross country runner there, as well. She then pursued her master’s at Springfield College in Springfield, Mass., and graduated in 2010 with a Master of Science in Sport Management. She’s worked for the New England Patriots and Philadelphia Eagles, making Jess the only front office staff member who has experience at the highest level of professional sports.

Jess loves sports, Disney World and Kesha. You’ll see what I mean as we get to know Jess just a little bit better…

Q) If you weren’t working for the ValleyCats, what would you be doing?
A) I would hopefully be working for an NFL team, also in ticket operations or possibly working for Disney; or running marathons around the country, racking up medals!

Q) Who is your favorite MLB team?
A) Philadelphia Phillies!

Q) What is your favorite sport other than baseball and who is your favorite team in that sport?
A) Football definitely, I am a huge Minnesota Vikings fan.

Q) What are some of your hobbies?
A) I frequently run, visit Disney World, or running in Disney World.

Q) What’s your favorite genre of music?
A) I am all over the board. It depends on the day, mood, etc. But I would say I am mostly country and pop/punk/alternative…and I love Kesha!

Q) What’s your favorite meal to eat?
A) McDonald’s – Hamburger, Medium Fries, Medium Coke 

Q) What’s your favorite pet or an ideal pet?
A) Bocker – my Cockapoo

Q) What’s your favorite movie?
A) Probably 27 Dresses, or something from Disney Pixar.

Q) What’s been your favorite moment at “The Joe?”
A) My favorite moments have been during our playoff runs. It’s such an exhilarating time of the season, and the nothing beats the atmosphere of post-season baseball.

Q) If you could have one super power, what would it be?
A) Probably to be able to stretch so I can reach normal everyday things like coffee mugs and clothing without a stool.

Q) What position would you play if you played for the ValleyCats?
A) First base, channeling my softball years.

Q) What’s your favorite quote?
A) “Go the extra mile, it’s never crowded.” – Unknown

Jess and her Cockapoo Bocker recently completed the Furry Fun Run 5K in Saratoga.

Q) Who is your all-time favorite baseball player?
A) Shane Victorino

Q) If you could have dinner with three people, living or dead, who would they be?
A) Jared Allen, Kesha, & Walt Disney.

Q) If you won the lottery, what would you do with the money?
A) Pay off all of my debt, buy a new car, and visit every NFL stadium in the country.

Thanks for the hard work you put in all year long, Jess! You are the behind the scenes person for our fans and their ticket to fun!


My sister’s family lives in Wilmington! This was a great read, and thanks so much for all you do!!!

Greg Matthei

If you ever go to Cantwell’s Restaurant, my nephew is the GM of that place. Let me know!!


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